Frequently Asked Questions

Orders & Shipping

Do you offer free shipping?
Yes! We offer free shipping on all orders across the UAE.

How long does delivery take?
Orders are typically delivered within 3-5 business days.

Can I track my order?
Yes, once your order is shipped you will receive a tracking number via email.

Returns & Refunds

What is your return policy?
We offer a 7-day easy return policy. If you're not satisfied, simply contact us within 7 days of receiving your order.

How do I initiate a return?
Contact our support team at support@trytrendora.online and we will guide you through the process.

Payments

Is my payment information secure?
Absolutely. We use 100% secure, encrypted payment processing to keep your information safe.

What payment methods do you accept?
We accept all major credit/debit cards and other secure online payment methods.

Customer Support

How can I contact you?
Our customer support team is available 24/7. You can reach us via the Contact page or email us at support@trytrendora.online.