Refund Policy
Your satisfaction is our priority at TRENDORA. If you are not completely happy with your purchase, we are here to help.
7-Day Return Window
We accept returns within 7 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
Non-Returnable Items
- Items that have been used or damaged after delivery
- Items without original packaging
- Personal care products (for hygiene reasons)
How to Request a Return
- Contact us at support@trytrendora.online within 7 days of receiving your order.
- Provide your order number and reason for return.
- Our team will review your request and provide return instructions within 24-48 hours.
Refund Process
Once we receive and inspect the returned item, we will notify you of the status of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately with photos of the item. We will arrange a replacement or full refund at no extra cost.
Contact Us
For any return or refund queries, reach out to us at support@trytrendora.online or visit our Contact page.